As the Director of FranchiseED, Kerry Miles is at the forefront of understanding what it takes to
create thriving franchises. She has a comprehensive perspective encompassing both the franchisor
and franchisee position. Shifting from five years owning a business within the franchise sector, to more than 10 years heading up Griffith University’s Franchise Centre as General and Business
Manager, Kerry’s work is unique and driven by maintaining an independent perspective.
Kerry’s work includes franchise sector research for both the private and public sectors, developing
commercial franchise educational programs, developing and managing communications across
all aspects of franchising and developing content for leading-edge workshops and conferences.